👋 Hello, I'm
James Ackah-Blay
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Building reliable infrastructure and automating workflows to simplify technology. Passionate about continuous learning, improving operational reliability, and making technology work better for teams and clients.
About Me
IT Support Specialist and DevOps Enthusiast with 3+ years of experience in systems administration, cloud infrastructure (AWS), automation, and user support. Adept at deploying secure, scalable environments and resolving technical issues efficiently.
My expertise spans across IT infrastructure management, cloud deployment, automation with CI/CD pipelines, and providing reliable technical support to ensure smooth operations for businesses of all sizes.
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Want to learn more about my approach to IT support and DevOps? Let's connect and discuss how I can help your organization.
Professional & Educational Journey
Professional Journey
ALX Cloud Computing Program
Present
Currently enrolled in the ALX Cloud Computing program, to deepen my knowledge and understanding on AWS Core Services and gain hands-on experience with AWS services, CI/CD pipelines, and infrastructure automation.
Freelance WordPress & AWS Website Deployment
2024
Designed and deployed websites like Dalijay Tech Hub using AWS EC2, Route 53. Combined frontend customization with secure cloud hosting.
AWS Certification
2024
Obtained AWS Cloud Practitioner certification and expanded my skills in cloud infrastructure and automation.
DevOps Internship(Remote)
2024
Joined ExLearn Technologies as a remote DevOps intern, where I built my first CI/CD pipelines and managed AWS infrastructure.
System Administrator (On-prem IT Support)
2021
Managed IT operations for a Junior High School — installed systems, resolved network issues, managed user accounts, and trained staff in digital tools.
Technical Skills
Selected Projects
Managed day-to-day IT operations for a Junior High School in Ghana. Installed and maintained computer labs, resolved hardware/software issues, configured networks, and ensured data security through regular backups.
Built automated pipelines using GitHub Actions and Jenkins to streamline deployments. Managed EC2 instances and used Terraform to provision infrastructure on AWS.
Deployed a WordPress site hosted on AWS EC2. Configured Route 53, enabled SSL, and handled domain integration. Ensured uptime, performance, and backups.
Wrote and published DevOps and cloud computing articles on a personal portfolio website hosted on S3. Demonstrated ability to explain technical topics clearly.
Client Testimonials
James quickly resolved our network issues and implemented a backup solution that saved our critical data when we experienced hardware failure. His proactive approach to IT support is exactly what we needed.
Sarah Mensah
Principal, Accra Junior High School
During his internship, James showed remarkable initiative in learning new technologies and implementing them in our projects. His CI/CD pipeline improvements reduced our deployment times dramatically.
David Osei
CTO, ExLearn Technologies
Working with James on our web infrastructure was a great experience. He not only deployed our website efficiently but also taught us how to maintain it and improved its performance significantly.
Grace Addo
Founder, Dalijay Tech Hub
James's technical articles have been an invaluable resource for our junior IT staff. He explains complex DevOps concepts in a way that's easy to understand and implement.
Michael Nkrumah
IT Manager, GhanaWeb Solutions
Certifications
Professional Qualities
Latest Articles
Let's Work Together
How I can help you:
- •DevOps implementation & optimization
- •Cloud infrastructure setup (AWS)
- •IT support & troubleshooting
- •Automation & CI/CD pipeline setup
- •Technical writing & documentation